Pickup, courier or managed delivery: choosing for construction materials

On BenaaLink you choose the delivery option per seller at checkout, so one order can mix methods. The options a seller offers appear at checkout, and each suits a different situation.

Store pickup

The seller shares the location, map pin and hours, and you collect using your collection code. It suits small or urgent purchases when you have your own transport and the seller is close to the site.

Courier

The seller books the shipment and the tracking number appears on your order. It suits items that a parcel service can carry. Check the weight and size first: bulky materials usually need another option.

Managed delivery

For large or multi-supplier orders, our team can arrange transport and confirm the date with your site manager. Contact us before ordering, especially for heavy, chilled or hazardous materials.

Before the delivery arrives

• Make sure someone on site can receive and check the materials.
• Confirm access for the vehicle and how it will be unloaded.
• Check quantities and condition on arrival, and keep photos of any damage. You can request a return within 14 days of delivery.

Questions about a specific delivery? Email logistics@benaalink.com.